With video platforms becoming increasingly popular for customer support and around ⅓ of companies already leveraging a dedicated library of “how-to” videos on their website, you’re probably thinking about video in your own support workflows. Good news! Whether you’re just getting started with video in support or you’re already a seasoned video expert, today we bring you three pro tips for getting the most out of your support video.
Production quality isn’t everything
High quality isn’t always necessary for effective support videos. In fact, you can create excellent tutorials and walkthroughs using simple screen-capture videos, like the one below.
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